MOST POPULAR QUESTIONS

Products & Ingredients

Absolutely! Our bath bombs are crafted using ingredients that pose no harm to our waterways.

All of our products gluten free.

We only use food safe, batch certified FD&C colours, and Mica in our products to obtain our fun, vibrant colors!

No, it’s not unsafe if your little ones drinks a little bit of the water! My kids drink bath water all the time. That’s why we make sure to keep our ingredients food safe.

We recommend to those who are prone to UTIs to put the products in the bathtub before entering it, and then allowing them to fizz. This allows the PH levels of the bath water to balance.

Our bath bombs are safe to use for children ages two and up.

Our bath bombs are designed to be gentle on your skin, but we advise against using them on broken or irritated skin. Please be aware that reactions to scent blends and essential oils may occur, so it's essential to determine what works best for your skin.

Most of our products are tree nut free. Our Lotions and Popsicle bath bombs contains Shea and Cocoa Butters.

If you have questions about using particular products during pregnancy, we recommend that you reach out to your primary care pro

Our blooming bath soak contain skin nourishing Colloidal Oatmeal. Colloidal oatmeal binds to your skin and locks in moisture, giving your skin a chance to rehydrate. It also softens your skin and soothes itching. Its anti-inflammatory properties make it great for people who have dry skin, because it helps balance your skin's natural pH levels.

We didn't test for use in jet tubs and jacuzzis, so we would recommend checking with the unit's manufacturer to see if they discourage people from adding products like bath bombs to the water. 

Our Mini Bath Bombs are packaged by weight. Each cube weights approx 1 gram, therefore the number of cubes will vary based on weight.

 

We use Natural fragrance, essential oils, and safe synthetics.

Currently, our only fragrance free product is our amazing Kaleidoscope mini bath bombs.

This is a tough question to answer as there is no standard answer. We have many customers who have eczema, as well as their children who can use our products with no issue. With that being said, what is ok with one person, may not be ok for another. The great thing about or mini bath bombs is that each cube is small enough to slowly test the waters with your Childs sensitivity :)

Discounts & Promotions

If you join our VIP mailing list you will receive a 15% off code the moment you join.  You can do so here:https://www.happyhippobath.com/pages/rewards

Unfortunately no. Only one can be used at a time.

In order for your order to qualify for free shipping, your subtotal, before tax and after any discount codes, must be over $65. If your order is close to $65, and you use a code, it will drop you below the qualifying amount.

Order Issues

Unfortunately no. Only one can be used at a time.

Our products move quickly! Don't worry if the item you desire is currently unavailable; keep checking back. We regularly update and replenish our site with your favorite items!

If a product is out of stock when your order is initially placed, you'll receive an email notification informing you of the unsuccessful order placement. We'll make daily attempts to secure your order. After 15 days, if the item remains unavailable, another email will be sent to update you. If, after 30 days, the product is still out of stock, you'll be notified that your order has been canceled. However, your subscription will stay active, and we will proceed with placing your next order as scheduled. For any inquiries regarding your subscription orders, please reach out to Customer Care.

Absolutely! If you are local to Red Deer, or passing through, we can arrange a pick any times during our Business hours.

No! There are no fees for a pickup order.

Sent us an email at happy@happyhippobath.com with your name and order number and we can look into this for you. 

Please reach us viahappy@happyhippobath.comor phone at 403.887.7177

Shipping

Don't be concerned if your tracking number shows no information initially; it may take at least 48 hours to activate on the carrier's end. Due to a surge in orders, the activation of tracking information by shipping carriers may take even longer, a factor beyond our control.

Once activated, simply click the number to monitor your package's journey.

Please be aware that, following shipment, you might encounter delivery delays. We apologize for any inconvenience and appreciate your patience and support. For more detailed information after your order has been dispatched, feel free to reach out directly to the carrier.

Due to an influx of orders, you may experience shipping delays. We are working very hard to get your order as soon as we can.

As much as we would love to hand deliver all your packages, we have to depend on shipping companies to take your products from our warehouse to your home. While we agree that shipping is expensive, that fee is provided by the shipping company themselves and we have no control over it.

 

In order for your order to qualify for free shipping, your subtotal, before tax and after any discount codes, must be over $65. If your order is close to $65, and you use a code, it will drop you below the qualifying amount.

We process our orders as fast as we can, once orders have shipped, shipping times are as follows: To USA: Priority: 3-6 Days Ground: 6-10 Days In Canada: BC, AB, SK, MB: 2-4 Days ON, QB, NB, PEI, NS, NL, NT, YT, NU: 6-10 days

Returns

Here is a link to our return and exchange policy. https://www.happyhippobath.com/pages/shipping-and-returns